Jio Network Outage Sparks Panic Among Users Across India
On June 16, 2025, Reliance Jio, one of India’s largest telecom operators, experienced a major nationwide outage that left thousands of users without access to mobile internet, voice calls, and broadband services. The disruption sparked widespread complaints, especially in Kerala, and led to a surge in social media outrage.
Overview of the Outage
The service interruption began around 1:30 PM IST and quickly escalated. According to data from tracking platforms, over 12,000 users reported issues within an hour. The majority of complaints (around 54%) were related to mobile internet, while 27% reported mobile network issues and 11% experienced problems with JioFiber broadband.
Cities most affected included Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Kolkata, Kochi, and Chandigarh. Kerala saw some of the worst service interruptions, with users unable to make calls, access mobile data, or connect via JioFiber.
Root Cause and Recovery
There was a problem in Kerala and some parts of Tamil Nadu because of a cut fiber in the network. For about two hours, this stopped both Jio’s cell and fiber services. Later that afternoon, services slowly started up again, and the company stated that connection had been restored, but they didn’t give a full technical reason.
Public Reaction
A lot of angry users reported the problem on X (formerly Twitter), Reddit, and other sites. Screenshots of alerts that say “No Service” and signal bars that are empty went viral. Many students, independent workers, and online service providers were worried that the outage would hurt their output and cause them trouble.
One thing that people kept saying was that telecom companies needed to communicate better during these kinds of events. Even though a lot of people were complaining, Jio didn’t say much on social media during the downtime, which made users even more unhappy.
What It Means for Consumers
In India, people are becoming more and more dependent on constant internet connection. Millions of people depend on Jio’s services for work, school, and fun, so even a short outage can have big effects.
This loss also shows how important it is to have strong infrastructure and backup methods. People may now think about using dual-SIM phones with different networks or keeping a backup internet link to make sure they can stay connected when future problems happen.
Summary
- When : June 16, 2025
- What was affected : Mobile internet, voice calls, and JioFiber
- Where : Nationwide, with major impact in Kerala
- Cause : Fiber cut in Tamil Nadu
- Duration : Around 2 hours
- Current status : Services restored
People still expect Reliance Jio to provide steady and dependable service since it is the market leader in telecom. This event acts as a lesson of how important it is to be open and quick to respond when services go down.
Disclaimer
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